Privacy Policy
Effective Date: October 27, 2025
Last Updated: October 27, 2025
Introduction
FixMyMessage.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our message improvement service.
Information We Collect
Analytics Data
We use PostHog analytics to collect anonymous usage data to improve our service, including:
- Page views and user interactions
- Device and browser information
- Usage patterns and preferences
- Performance metrics
Tracking Technologies
We use Google Tag Manager to manage and deploy tracking technologies on our website for analytics purposes.
Message Content
When you use our service to improve messages, the content you submit is processed by our AI service provider. We do not store, retain, or access your message content on our servers.
How We Use Your Information
We use the collected information solely for:
- Improving our service functionality and user experience
- Understanding usage patterns to enhance our features
- Technical maintenance and performance optimization
Third-Party Service Providers
Analytics Provider
We use PostHog for analytics services. PostHog processes usage data according to their privacy policy and data protection standards.
Tag Management
We use Google Tag Manager to manage tracking codes and analytics implementations. Google processes this data according to their privacy policy.
AI Processing Partner
Our AI service provider processes your message content to provide improvement suggestions. The provider does not retain inputs and outputs associated with their services. However, they may retain certain information for short periods as necessary to comply with legal obligations, resolve disputes, or enforce agreements.
Data Retention
- Analytics Data: Retained according to PostHog's standard retention policies
- Message Content: Not stored by us; processed in real-time by our AI provider
- AI Provider Data: Our AI service provider does not retain your message content, though they may keep minimal logs for short periods for legal compliance purposes
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your data
- The right to request deletion of your data
- The right to object to processing
- The right to data portability
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies for analytics purposes. You can manage your cookie preferences through your browser settings, though this may affect the functionality of our service.
International Data Transfers
Your information may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We reserve the right to modify, update, or change this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting the revised Privacy Policy on this page with an updated "Last Updated" date. Your continued use of our service after any such changes constitutes your acceptance of the new Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email:[email protected]